Triskelion AI Systems emblemTriskelion AI Systems
Back to productsAI Customer & Sales Assistant

Never miss another lead, day or night

One AI assistant, two jobs: it answers your customers' questions 24/7 from your own approved content, and briefs your team with lead records, AI summaries, and draft replies. It is custom-built, deployed, and operated for your business by our consulting and engineering team, not sold off the shelf.

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The Product

One assistant. Two jobs.

It's a single system that works for your customers and your team at the same time, around the clock.

For your customers

Instant, accurate answers drawn only from your published content, available around the clock, with a human always one click away.

For your team

Every qualifying conversation is captured straight into your own CRM dashboard as a lead record, with an AI briefing and a draft reply ready for review.

Customer Support · Compliance First

Compliance is the product, not an afterthought

This is what sets us apart. Watch a real support conversation flow through the assistant: personal data is redacted before any text reaches an external AI provider, the customer sees an AI disclosure as the EU AI Act requires, and GDPR retention and erasure rules govern everything the assistant stores. Every step is audit logged.

Customer Experience

Answers your customers can trust

The assistant is built to be helpful without overpromising, and to hand off to a person the moment that's the right call.

Grounded answers only

Answers come exclusively from your own published knowledge base. The assistant is architecturally prevented from guessing.

Hard guardrails

It never quotes prices or dates that aren't in your content, and never agrees to legal or contract terms on your behalf.

Understands photos & files

Customers can attach images and documents. The assistant reasons about what's actually in them, not just the filename.

Remembers the conversation

Full context is kept within a session, so customers never have to repeat themselves as the conversation continues.

A human is always available

A "Talk to a person" option is always visible, and complaint or escalation language routes straight to your team.

Transparent & on-brand

An EU AI Act-aligned disclosure always lets customers know they're talking to an AI, and the assistant is embedded on your site with your branding via one script tag.

Sales Intelligence

Real buying intent becomes a lead. Noise never does.

The assistant scores every conversation for genuine buying signals like budget, quantity, and timelines. Only qualified intent reaches your pipeline, casual questions just get great answers, and bots are trapped before they cost you a cent.

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  • Detects buying intent and switches into qualification mode
  • Asks smart qualification questions tailored to the project type
  • Captures contact details from natural conversation
  • Feeds the lead straight into your own CRM dashboard with a 3-6 sentence AI briefing
  • Drafts a reply for your team, staff reviews everything before it's sent
  • Extracts structured details and flags what's still missing
  • Turns inbound email enquiries into leads too
Your Dashboard

Your own CRM, built in

No extra tool to buy or connect. Every lead lives in your dashboard, moving through a clear pipeline your team stays in control of.

New
Reviewed
Contacted
Quoted
Won/Lost

Business overview

Pipeline value, conversations, leads, handoffs, average response time, and your most-asked topics at a glance.

Answer-quality review

Rate responses, flag knowledge gaps, and leave notes so the assistant keeps improving.

Knowledge base management

Manage content as rich text or uploaded documents, with a draft and publish workflow.

Role-based access

Give admins and staff the right level of access to leads, conversations, and settings.

Built-In Protection

Engineered to protect your business

Every protection runs before an AI call is made, not after something has already gone wrong.

Spend caps on every call

Budgets are checked before each AI call, so usage never runs away from you.

Abuse & rate limiting

Rate limits and invisible bot honeypots keep the assistant focused on real customers.

Server-side API keys

Provider credentials never touch the browser or the customer-facing widget.

GDPR-aligned by design

Retention limits and support for data access, export, and erasure requests are built in.

Multi-provider gateway

Works with OpenAI, Anthropic, or a self-hosted compatible model, with automatic failover if one is unavailable.

Dedicated infrastructure

Your deployment runs on managed infrastructure built for your business, not a shared multi-tenant pool.

Deployment

Live in days, not months

Standard deployment goes live within days of content handover.

1

Share your content

We turn your existing FAQs, policies, and product content into an approved knowledge base.

2

We configure the assistant

Branding, tone, guardrails, and qualification questions are set up around your business.

3

Add one script tag

The widget is embedded on your site with a single line of code, no rebuild required.

4

Leads start flowing in

Conversations become lead records with AI briefings, and your team reviews everything before it goes out.

See it answering questions on your own website

Book a demo and we'll walk through the assistant, the dashboard, and what deployment looks like for your business.

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