Triskelion AI Systems emblemTriskelion AI Systems
Back to industriesManufacturing

One assistant for every role on the floor.

Operators, maintenance engineers, quality teams, planners, and buyers all ask different questions, and need answers from different documents. Triskelion builds a purpose-built AI assistant for each role, grounded in your own SOPs, datasheets, and history, from the production floor to the sales desk.

The Challenges

What makes manufacturing support hard to get right

  • Operators and engineers lose time hunting through folders, binders, and shared drives for the right SOP, drawing, or spec
  • Unplanned downtime starts with guesswork about error codes and causes before maintenance is even called
  • Technical spec, certification, and RFQ questions from distributors and buyers pile up in the same inbox as everything else
  • Institutional knowledge lives in a handful of experienced staff, and every retirement or shift change puts it at risk
How Triskelion Helps

Built around your real conversations

Grounded technical answers

Spec, tolerance, material, and certification questions are answered from your current datasheets and CAD documentation, with citations, so a buyer gets an accurate answer without waiting on an engineer.

RFQs qualified and routed instantly

Incoming RFQs are captured with the buyer's spec sheet, scored by order size and urgency, and briefed straight to the right regional sales rep instead of sitting in a shared inbox.

Lead time, stock, and spare parts lookups

Buyers and distributors get real-time answers on stock, lead time, and spare parts availability across plants, without a call to the front desk.

Always current

Work instructions stay in sync with the latest SOP

Higher yield

Fewer mistakes from outdated or inconsistent answers

Faster

RFQ-to-quote turnaround

The Manufacturing AI Suite

One assistant for every role on the floor

Rather than one generic AI chatbot, think of this as a set of purpose-built Manufacturing Assistants, each solving one specific operational job: a Production Breakdown Assistant, a Maintenance Assistant, a Quality Assistant, an Operator Assistant, an Engineering Knowledge Assistant. Framed this way, a plant manager understands the value immediately, without needing to know anything about AI.

Most requested

Production Breakdown Assistant

Operations and maintenance teams

When a line stops unexpectedly, every minute of guesswork is a minute of downtime. This assistant asks the right questions immediately and gets maintenance moving faster.

Asks the operator

  • Which machine stopped?
  • What error code is displayed?
  • When did the issue start?
  • Which product is running?
  • Has this happened before?

Then it

  • Searches maintenance history for similar incidents
  • Suggests approved troubleshooting steps
  • Recommends safety checks
  • Notifies maintenance automatically
  • Generates a breakdown report

It does not decide repairs. It supports the maintenance team with information, so they can act faster.

Production Floor Assistant

Operators and production staff

Instant, approved answers on machine setup, torque specs, assembly steps, tool selection, and required PPE, pulled from your real work instructions. This is the assistant demonstrated below.

  • "What is the torque specification for this component?"
  • "What PPE is required for this task?"

Maintenance Copilot

Maintenance engineers

Searches equipment manuals and repair history to surface the right spare part number, wiring diagram, or procedure, and drafts the work order.

  • "Find the spare part number for this pump seal."
  • "Summarise the last three repairs on Line 2."

Quality Assistant

QA and quality engineers

Walks teams through quality procedures and inspection checklists, compares defect images, and drafts CAPA and NCR documentation for review.

  • "Compare this defect against the reference image."
  • "Draft a CAPA summary for this non-conformance."

Production Planning Assistant

Production planners

Reviews the schedule for bottlenecks and resource conflicts and suggests alternative sequences and completion estimates. The planner stays in control of every change.

  • "Where are this week's schedule conflicts?"
  • "Suggest an alternative sequence for Line 3."

Operator Training Assistant

New operators

A digital trainer new hires can ask directly, reducing how much a shift depends on its one or two most experienced operators.

  • "How do I run this machine?"
  • "What mistakes should I avoid on this line?"

Engineering Knowledge Assistant

Process, manufacturing, and design engineers

Searches SOPs, work instructions, drawings, PFMEA, control plans, and risk assessments in seconds, instead of dozens of shared folders.

  • "Find the latest control plan for this part number."
  • "What changed in the last engineering change request?"

Production Reporting Assistant

Production managers

Generates production summaries, downtime and scrap reports, yield analysis, OEE summaries, and shift handover notes automatically after every shift.

  • "Generate today's OEE summary."
  • "Draft the shift handover notes."

Customer Support Assistant

Manufacturers and distributors

Answers order status, installation, warranty, spare parts, and technical spec questions from your ERP or CRM data.

  • "Where is my order?"
  • "What's the warranty on this part?"

Supplier Documentation Assistant

Procurement teams

Compares supplier quotations and specifications, checks certifications, and summarises contracts against your approved supplier list.

  • "Compare these two supplier quotations."
  • "Is this supplier's certification current?"

Production Supervisor Assistant

Shift supervisors

Pulls together shift summaries, labour allocation, KPI dashboards, and outstanding issues, and recommends what to escalate.

  • "What's outstanding from the last shift?"
  • "What should I escalate right now?"

Warehouse Assistant

Logistics teams

Answers stock, picking, shipping, and delivery questions and supports barcode lookups, without a call to the warehouse office.

  • "Where is this SKU located?"
  • "What's the delivery status on this order?"

NPI Assistant

New product introduction teams

Especially valuable for medical devices and advanced manufacturing: keeps design documentation, validation protocols, risk files, and DHF documentation organised and searchable through every engineering change.

  • "Find the latest validation protocol for this design."
  • "What changed since the last DHF review?"

Safety Assistant

Every employee on the floor

Answers what PPE a task requires, walks through lockout and tagout steps, and surfaces the right emergency procedure immediately, not after a search.

  • "What are the lockout and tagout steps for this machine?"
  • "What do I do if this chemical spills?"

Compliance Assistant

Regulated manufacturers

Supports ISO 9001, ISO 13485, GMP, FDA documentation, CE marking, and internal audits by keeping the right procedure and evidence one question away.

  • "What's our procedure for this ISO 9001 clause?"
  • "Pull the evidence for this internal audit."

Yield Assistant

Production managers and shift supervisors

Tracks yield through the shift by combining MES data where you have one with what operators mention in the moment, so stoppage reasons get captured as they happen, not as separate paperwork. Flags drift against target and forecasts where the shift will land. This is the assistant demonstrated below.

  • "What's our yield tracking to right now?"
  • "Will we hit the shift target?"
See It In Action

A real conversation, and what your team sees behind it

An example of the Production Floor Assistant helping a newly onboarded operator, and what it logs for the supervisor and safety team behind the scenes.

What the operator sees

Live chat · Manufacturing

Type a message…

What your team sees

Admin dashboard · Live activity

Waiting for a new conversation…

Illustrative example. Once configured for your business, your assistant answers from your own content, policies, and systems.

Live Yield Tracking

Captured as operators chat, not as separate paperwork

An example of the Yield Assistant picking up a stoppage reason the moment an operator mentions it mid-shift, no separate report needed, and rolling it straight into the end-of-shift handover and live yield tracker. Works whether or not the line has an MES.

What the operator sees

Live chat · Manufacturing

Type a message…

What your team sees

Yield tracker · Line 3 · Day Shift

94.6%

Yield vs 95% target

Watch
Shift progress92%

Units produced

1,842

Forecast

Projected to finish at 94.2% if the current trend continues

Illustrative example. Once configured for your business, your assistant answers from your own content, policies, and systems.

Ready to see this for your business?

Book a discovery call and we'll scope an assistant grounded in your own content and policies.